Dr. Mark Goulston

    Mark is an articulate intuitive and has a clarity that is illuminating, revelatory and at times even painful. Warren Bennis, (1925-2014) leadership pioneer

    Need to get through to someone today?
    How many conversations today will you try to get through to: customers, clients, employees, colleagues, bosses, directors, managers, vendors not to mention spouses, children, parents, friends and of course yourself? Probably a more appropriate question would be, how many conversations will you have today where you are not trying to get through to someone? The answer. Probably few. And after you get through, what next? How often do they change what they’re doing in a positive direction for both them and you?  What would be the effect on your and their productivity if they did?

    Mark Goulston, M.D. Founder and Co-CEO of the Goulston Group.  He is a business advisor, consultant, speaker, trainer, coach and confidante to CEOs and Board Chairman. As a result of his rich and diverse background and experiences, Dr. Goulston increases people’s ability to get through to anyone.

    • FBI and police hostage negotiation trainer
    • Crisis psychiatrist for 30 years
    • UCLA professor of psychiatry for 25 years
    • Fellow of the American Psychiatric Association
    • One of America’s Top Psychiatrists 2005, 2006, 2010, 2011 selected by the Consumers’ Research Council of America
    • Author or co-author of seven books
    • His book, Just Listen,” became the top book on listening in the world and top book at Amacom books for five years
    • His book, Get Out of Your Own Way,” published in 1996, has been in top five self help books at Amazon for past five years
    • His next book, Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life,” from the American Management Association (due October 21) is their lead book for Fall, 2015
    • Contributor to: Harvard Business Review, Business Insider, Fast Company, Huffington Post, Psychology Today
    • Record number of registrants at Citrix webinar (9,200)
    • Subject of PBS special, “Just Listen with Dr. Mark Goulston”
    • Frequent guest expert in media including: CNN, Fox News, CBS/NBC/ABC/BBC News, Oprah, Today, NY Times, Wall Street Journal,   Fortune, Forbes, Investor’s Business Daily, Los Angeles Times
    • Co-Host of an all Black weekly radio show

    He also:

    Confidante and Consultant

    The Goulston Group CEO/C-Suite Executive clients include:

    GE, IBM, Merrill Lynch, British Airways, Xerox, Disney, Cisco, FedEx, Mattel, State Farm, Goldman Sachs, Accenture, Deutsche Bank, Morgan Stanley, Hyatt, Coca-Cola, Kaiser Permanente, AARP, E&Y, HCA, Costco, Northwest Mutual, USC, UCLA, University of Alabama, ESPN, Conference Board, Los Angeles DA, Superior Court Judges of Santa Clara County, ABA and the FBI.

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